User Guides
In this User Guide, you will learn how to navigate and use Voyce screens effectively
CRM - Data Management and Customer Operations Screen
CRM - Customer Card Details
Agents – Monitoring Agent Performance and Status
Wallboard – Live Performance Dashboard
Call Monitoring – Real-Time Call Status Tracking
Appointments – Meeting Scheduling and Tracking Panel
Reports – Operational and Performance Reports
Call Records – Listening to and Downloading Audio Recordings
Automatic Dialing – Call Campaigns